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4 Reasons Merchants Don’t Like Square Customer Service — And How to Pick the Right Square Alternative

Of the more than 5,000 complaints about Square filed with the Better Business Bureau in the past three years, over 3,600 were in regard to problems with Square customer service. Here are some of the most common reasons cited by merchants and a few tips for picking a Square alternative that won’t land you right […] read more ⟩⟩

December 5, 2022

Is Your Merchant Account Holding Funds? Here’s Why That Happens and What You Can Do

A merchant account hold, or funds hold, is when a payment processor holds all processed funds in security instead of depositing that money into your account. There are a few reasons the processor might do this, but it can be a huge hassle for merchants and one they often aren’t aware could occur until it’s […] read more ⟩⟩

November 28, 2022

5 Ways Merchants Can Maximize Sales for Black Friday 2022

Black Friday is just around the corner and merchants everywhere are prepping to make the most of the biggest shopping day of the year. While more transactions mean more revenue, it also means more fees. That has many merchants wondering how they can make the most of Black Friday 2022 while keeping transaction costs down. […] read more ⟩⟩

November 23, 2022

Is National Processing a Bank?

Payment Facilitators vs. ISOs Payment processing has always been an essential component of running a business. In the modern world, companies rely on payment processors to process credit and debit card payments.  Payment facilitators (Payfacs) and independent sales organizations (ISOs) sit between the merchant and the payment processor. While they are similar in nature, they […] read more ⟩⟩

July 5, 2022

What Do I Get With a Merchant Account?

Do You Need a Merchant Account?  If you’re just starting or growing your business, you may be wondering whether you need a merchant account. If you sell products or services, then the answer will likely be “yes.” According to the Federal Reserve Bank of Atlanta, credit card payments accounted for 27% of transactions in 2020. […] read more ⟩⟩

July 5, 2022

What Merchants Need to Know When They Accept Apple Pay

Apple Pay had more than 500 million users in 2020, and that figure is expected to continue growing. While the mobile payment system is growing in popularity, many merchants are still unsure of how Apple Pay will affect them and their bottom line. How Does Apple Pay Work? Apple Pay is a mobile payment system […] read more ⟩⟩

July 5, 2022

6 Ways Restaurant Credit Card Processing Can Improve Customer Experience

Restaurants are dynamic, changing, and in high demand. Payment preferences often change with the value of ticket items. One survey found that 88% of diners pay for high-ticket, fancy dinners using credit. However, if a patron buys just an appetizer, they’ll opt for a debit card. Your restaurant’s credit card processing must meet the changing […] read more ⟩⟩

June 13, 2022

Contactless Payments on Phones, Steadily Growing

Contactless payment on phones is skyrocketing, and it’s a trend that was predicted when smartphones first started becoming popular. Tech experts agreed that making a payment with a phone would become a major payment method. And for users just transitioning from older “dumb phones,” this prediction seemed outlandish. Fast-forward to 2022, and 70% of customers […] read more ⟩⟩

June 9, 2022

Credit Card Processing Fees & Rates in 2022

Accepting credit cards gives customers more options when shopping with your business. However, as a merchant, it’s essential to understand the credit card processing fees and rates you’ll need to pay in 2022. Credit card processing fees can be a major expense for any business. Understanding how they work can help you avoid overpaying for […] read more ⟩⟩

June 5, 2022

About Credit Card Processing Fees

What fees should I see on my merchant statement? Your merchant statement has a lot of valuable information, and one of the most important sections is the Summary. A summary outlines: Total amount submitted Third-party transactions Chargebacks / reversals Adjustments Fees The fees shown reflect the cost you’ll pay to the credit card processor, and […] read more ⟩⟩

June 4, 2022